My hamilton house

Everything you need to know during your stay.


check in time is 3pm.
please call 0484 394 168 when 5 mins away

check-out time

checkout time is


Please leave your keys in the room when checking out.

reception contact

Call/text: 0484 394 168
8am to 7.30pm


Please park your car in your allocated bay only.

hamilton house concierge

From Australia’s highest peak to the calm waters of the Lake, the dramatic landscapes of the Snowy Mountains have inspired unforgettable adventures for years.

At Hamilton House, with our vast local knowledge, we are here to help you take advantage of every experience there is to be had. Contact our team to discuss and shape the best plan to suit the daily conditions.

Every day is different in the mountains, and we want you to have the best experience possible. We are happy to recommend restaurant and venue options, as well as assist with reservations, so please don’t hesitate to ask.

Our team is available from 8.00am until 7.30pm to assist with answering your questions and making your stay most comfortable. Please feel free to call or text us and we’re only too happy to help. We simply ask that after hours, please only contact us for urgent requests or any emergency.

food & drink

All Hamilton House rooms are equipped with kitchens so you can prepare your own meals. However, if you don’t wish to do this, there are many options nearby.

Bar and Restaurant
The Station Resort is located only 100 metres from the front entrance gate of Hamilton House. When open, there is a Bar, Pizza Restaurant and other amenities on offer. Ask us and we will let you know if it will be open during your stay.

For other dining options, please ask us or visit our Experience page for more information.

Internet Access / Wi-Fi

Hamilton House is connected to the Wi-Fi by Starlink which delivers internet via a satellite internet constellation operated by SpaceX.

Huts & 2-bedroom villa

Select your Hut number for best connection i.e. Hut 1, Hut 2.  The Password remains the same for all Huts. 

Hamilton House will appear as an option however your Hut number network will deliver the best connection.

Network: Hut # (select your number)

Password: 1234567890

bbq area wifi

Wi-Fi connection is also very strong in the BBQ area by connecting to:

Hamilton House

Password: 1234567890

In our regional location mobile phone reception can be weak. We highly recommend activating the ‘Wi-Fi Calling’ function in your phone’s mobile settings or moving outside to make calls.

room essentials

Air Conditioning (Reverse cycle for heating)

The Air Conditioning/heating units have individual controls, which are located on the wall near the unit. Please allow a short period of time for the split system to commence operating and to achieve the desired temperature.


For your comfort, spare blankets and extra pillows can be provided upon request. Electric blankets are available on request prior to arrival.

Tea & Coffee

Complimentary tea and coffee making facilities are provided in each room. Contact us if additional pods are required. A charge may apply.  A small milk is in the fridge.

Always use water from the Brita filter system to refill your Nespresso water reservoir. If unsure, please refer to Nespresso machine instructions


Your television is a Smart TV. You have access to all of the Free to Air channels as well as the ability to sign into your personal Netflix, Stan, Kayo etc. accounts. Don’t forget to sign out before departure.


All of our rooms are Non–Smoking. Smoking in our rooms will incur a $250.00 cleaning charge. We ask you to consider the comfort of future guests. The smoking area is beyond the BBQ area and please dispose of your butts responsibly.



If you are staying at Hamilton House for over 7 nights, you will receive a mid-stay service where towels and bed linen are changed as well as kitchen and bathroom amenities replenished. We will contact you to organise a suitable time.

If you require replacement towels, linen or other items at any other time, please request from our team. A charge may apply.


Please use the bins provided in your room. The main wheely bins for the huts are located behind the BBQ area. Main House bins are located beside the garage. Please help us do our part and recycle where possible. Recycle bin provided under sink.

Please do NOT leave any rubbish outside (including in sealed garbage bags) as this may attract wildlife.

around the grounds

BBQ Facilities

The shared BBQ area is located on the left as you drive up to the Huts and Villa.

Please respect other guests by maintaining minimal noise levels and leave the area clean and tidy after use. The lights in the BBQ area are on a timer and will automatically turn off.
The on/off valve for the GAS is on the external wall behind the BBQ.


We are a rural property, and we share the area with a myriad of wildlife. Some of these are potentially dangerous to humans and pets and we encourage you to be extra vigilant.

Please always close your screens or your doors when entering or exiting your room or you may find some unwanted guests sharing your space.

Snake bite kits are in your room. Dial 000 and notify our team immediately if bitten.
You might encounter Kangaroo’s on the property or surrounds. A reminder that whilst they might be cute, they can sometimes be very unfriendly. We don’t recommend approaching them.

Emergency & safety

emergency procedures

Please dial 000 for Ambulance, Fire Brigade or the Police, and we ask that you please also advise our team of the emergency by calling us on 0484 294 168 or 0484 234 925 or come to us at our residence in the Hamilton House HQ .

In the event of an emergency, the designated assembly area is at the Hamilton House BBQ area. All guests will be accounted for at this point.

Emergency contacts

Cooma Hospital: (02) 6455 3222
Jindabyne Medical Centre: (02) 6457 1221
Snowy Mountains Medical Centre: (02) 6456 2545

Fire evacuation and extinguishers

A Dry Chemical Fire Extinguisher is located in your room:

  • Luxe Huts – in cupboard opposite kitchen
  • 2 Bedroom Villa – under sink cupboard
  • Main House – in the walk-in pantry AND mounted beside BBQ

These are effective for use on:

  • Class B Fires – flammable liquid fires, petrol, diesel, oil etc
  • Class E Fires – electrical fires, computers, photocopiers, switchboards etc
    In the event of an emergency, the designated assembly area is at the Hamilton House BBQ area. All guests will be accounted for at this point.

First Aid Kit

You will find a basic First Aid and also a Snake Bite Kit in your room:

  • Luxe Huts – in cupboard opposite kitchen
  • 2 Bedroom Villa – under sink cupboard
  • Main House – in the walk-in pantry

estate essentials


Assistance animals are permitted into accommodation areas and on the premises.


We do ask your visitors to not park their vehicles in front of any accommodation other than yours. If no room, they may park on the grass in the area on the left of the entrance driveway below the BBQ area.

Out of respect for other guests, we ask that you keep noise to a minimum after 10.00pm.

Read our reviews here


have a large group?

We can tailor you stay to suit you and your group size, event and exact requirements.